Option for students believing a faculty member (in their academic capacity) behaved unfairly or unprofessionally regarding a grade/decision/situation

Start by reviewing the Academic Grievance and Appeals Website. Have additional questions? Reach out to Student Assistance to seek further guidance.

The Academic Success Center offers tutoring, supplemental instruction (SI), academic coaching, and assistance with written, oral, visual, and electronic communication services

Review the services they offer at the Academic Success Center. Not sure where to start? Try the Academic Success Navigator to learn about the best next step for you. 

Student Accessibility Services works with students with documented disabilities. They offer accommodations for students for academic, housing, dining, facilities, and/or Assistance Animal Accommodations.

To learn more about how to request accommodations, you can visit the Student Accessibility Services website for more information. 

Student Counseling Services (SCS) provides counseling services to help students achieve their educational and personal goals. SCS supports the holistic well-being of every Iowa State student and promotes a healthy community through clinical services, outreach, consultation, crisis intervention and collaboration with campus partners. 

If you would like to learn more about counseling services offered at ISU, you can contact Student Counseling Services by calling 515-294-5056 or you can learn more by visiting their website. 

Therapy Assistance online (TAO) is a free online self-help tool with instant access to resources that will help you navigate your mental wellbeing. TAO is a suite of online tools that is designed to provide you with a tool kit of effective evidence-based resources to help you bounce back from those setbacks. You have completely anonymous, free access, 24/7/365.

To learn more about TAO and sign-up, you can visit their website for more details. 

When students need to be absent due to a crisis situation and/or an unexpected situation and are unable to contact their individual instructors directly, the Office of Student Assistance can send out email notification to a student's faculty. 

Click here to learn more about the emergency notification process at ISU. 

The Office of Financial Aid is available for questions regarding financial aid packages or financial assistance (loans, scholarships, grants).

If you have questions about financial aid options or assistance, you can reach out to their team at 515-294-2223 or by email at financialaid@iastate.edu.

The SHOP Food Pantry is a free food pantry for students and staff. They provide bags and are available at different locations on campus.

You can learn more about the hours and locations of The SHOP on their website. 

Under certain situations where a student’s health or well-being prevents continued enrollment, the student may initiate medical withdrawal procedures.  Students may indicate a medical rationale when completing the Request for Withdrawal form. 

Learn more about the medical withdrawal process, as well as the process to return to ISU after a medical withdrawal. 

Students will be able to get support for any academic related question such as dropping a class, registering, or withdrawing, from their academic adviser. If students are unsure of their academic adviser or want to get additional support, they can reach out to the Student Services office for each College.