The Student Services Building is located at 2505 Union Dr. across the street from Friley Residence Hall. You can enter the building through the main doors in the photo. An accessible entrance, equipped with automatic door openers, is located at the north (main entrance) door. Student Assistance is located on the main floor. Accessible parking spaces are located in the parking lot just west of the building. When you arrive for your appointment, you can check-in at the front desk located just inside the main entrance.

When scheduling an appointment, it will be helpful to share some information with the staff about what you are experiencing, what you have already done for support, and if you are currently utilizing any resources here at ISU. This will help our team have a better understanding of how we may be able to assist you.

Once you arrive for your meeting, the staff member you are meeting with will come to the lobby and bring you back to their office for the meeting. The office spaces are representative of the staff that are in them; cozy, comforting and an open space for you to share freely.

During the meeting, the Student Assistance staff member will welcome you, and ask what brings you into the office. You can share a bit about your concerns and what information you think is helpful for them to know. From there, staff will talk with you about some possible next steps, options you have, and resources you may find helpful.